Testimonials

Mr Habib Ellamushi, Consultant Neurosurgeon and Spinal Surgeon

"I began using MedSecretary services as my previous staff found it difficult to provide the level of service required by my patients and myself. MedSecretary now provide me with Diary Management, Telephone answering, Transcriptions, and General Administration.

I am very impressed with the level of customer service delivered to my patients and me and the level of empathy shown by the MedSecretary staff to my patients. My dedicated Private Practice Assistant (PPA) takes care of all my private practice requirements, my patient calls are answered in a very professional manor and the high level of accuracy for my transcriptions is due to the medical knowledge of the PPA.

The benefits to my private practice are: My patients are very happy with the way the PPA’s deal with their bookings and enquiries which has resulted in my private practice having been transformed into a more efficient and helpful service, the consultants and specialists that I work with have seen an improvement in the referral pathways.

I would highly recommend MedSecretary as they give me piece of mind."

Debbie

MedSecretary and our dedicated personal assistant managed our transition seamlessly, achieving an uninterrupted service with zero down time and very quickly integrating into our practice – What a relief!

Dr. Mark Austin ( Consultant Gastroenterologist )

I strongly recommend MedSecretary, they do a fantastic job. I get great help and support from them. The patients are all very positive of their experience in feedback. Medsecretary are great at managing the day to day running of my private practice. They also offer support and advice about developing my practice. Their diligence and dedication enables me to focus on the most important thing – the patient. 

Rod Mason, Hospital Director (Nuffield Health Haywards Heath Hospital)

“I have visited their local premises and am very impressed with their set-up. They have experienced secretaries who know what consultants need, as well as offering a wide range of services consultants rely on.  MedSecretary can provide permanent or temporary secretarial service from their office in Albourne, West Sussex”

Mr. Vinod Patil- Consultant Anaesthetist

“I had outstanding debt with Kuwait Health Office (KHO) since April 2015. MedSecretary was recommended to me by a colleague and they have successfully recovered my debt within 6 weeks. I would strongly recommend MedSecretary, as I had lost all hope of recovering this debt"

Mr Simon Mattison (Intensive Care)

“MedSecretary have gone above and beyond my expectations. Their hard work has really paid off for me. I would recommend their services to anyone."