Testimonials

From Mr Habib Ellamushi, Consultant Neurosurgeon and Spinal Surgeon

"I began using MedSecretary services as my previous staff found it difficult to provide the level of service required by my patients and myself. MedSecretary now provide me with Diary Management, Telephone answering, Transcriptions, and General Administration.

I am very impressed with the level of customer service delivered to my patients and me and the level of empathy shown by the MedSecretary staff to my patients. My dedicated Private Practice Assistant (PPA) takes care of all my private practice requirements, my patient calls are answered in a very professional manor and the high level of accuracy for my transcriptions is due to the medical knowledge of the PPA.

The benefits to my private practice are: My patients are very happy with the way the PPA’s deal with their bookings and enquiries which has resulted in my private practice having been transformed into a more efficient and helpful service, the consultants and specialists that I work with have seen an improvement in the referral pathways.

I would highly recommend MedSecretary as they give me piece of mind."

 

From Mr. Vinod Patil- Consultant Anaesthetist

“I had outstanding debt with Kuwait Health Office (KHO) since April 2015. MedSecretary was recommended to me by a colleague and they have successfully recovered my debt within 6 weeks. I would strongly recommend MedSecretary, as I had lost all hope of recovering this debt"

From Rod Mason, Hospital Director (Nuffield Health Haywards Heath Hospital)

 “I have visited their local premises and am very impressed with their set-up. They have experienced secretaries who know what consultants need, as well as offering a wide range of services consultants rely on.  MedSecretary can provide permanent or temporary secretarial service from their office in Albourne, West Sussex”

"I would just like to say how impressed I was by the customer service I received from Dr Ellamushis PA, Linda O'Hara. 
She is always very helpful and quick to respond on any issues I have. Often going above and beyond. I would just like to say a big thank you" 

 

"I have found Linda at Medsecretary incredibly helpful and pleasant to deal with, always being very quick in her turnaround and tenacious in making sure that I had all the information I needed - she was also very patient when I had to reschedule my procedure 3 times due to illness, something I suspect involved a lot of work organising everything between the surgeon and the hospital. Overall I have felt in very good hands ever since my surgeon started using Medsecretary."

 

"Firstly thank you for all your hard work to make yesterday happen. I can't tell you how much I appreciate it."